Prerequisites:

• ICND1

Course Objectives:

Candidates achieving the CCNA Voice certification should becapable of performing the following tasks:

• Describe the components of the Cisco Unified CommunicationsArchitecture

• Describe PSTN components and technologies

• Describe how to interconnect VoIP with service providernetworks

• Implement a UC 500 system using Cisco ConfigurationAssistant

• Implement Cisco Unified Communications Manager Express tosupport endpoints using Cisco CLI Commands

• Implement Cisco Unified Communications Manager Express toconnect to service provider networks using CLI commands

• Implement Cisco Unity Express in a Cisco UnifiedCommunications Manager Express environment using CLI commands

• Perform basic maintenance and operations tasks to support UC500 and Cisco Unified Communications Manager express deployments

Course Content:

This 5-day course provides the student with UnifiedCommunications concepts, component definition and high level designs.This isalso the core technology course in the certification path to achieve the CCNAVoice designation. Students will be able implement and configure small tomedium sized IP Telephony solutions. UC products covered during labs includethe Cisco Unified Communicatons Manager Express / Cisco Unity Express and theUC500 Smart Business Communications System.

Course Outline:

• Cisco Unified Communications Systems Introduction

• Cisco Unified Communications Manager Express Implementation

• Cisco Unity Express Implementation

• Cisco Smart Business Communications System Implementation